Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The answer is YES! I love the ideas you come up with and will do my best to make it happen. I will check to see if I can source material for your custom order and will give you the final price. Once we agree, I will setup a private listing and as doin as paid, I will purchase material and most orders will take 2-3 weeks before it is shipped.
The gnomes are approximately 6” tall and 3.5” in diameter. The hats are about 18” or sometimes longer. The price of body is $17 and the hats vary in price from $10-$15 depending on the cost of fabric and embellishments. All hats are guaranteed to fit my 6” gnomes sold in this shop.
Please message me with the item in mind. Most items will require a minimum quantity of 20
I take full responsibility for any mistakes I made on my products. Please send photo and I will discuss with you the best course of action to make sure you are completely satisfied and if you have to ship it back, I’ll send you a paid return label or refund.
Yes! Please message me so I would be expecting your return. Send back the item in its original condition within 14 days of delivery and I will give you a full refund. However, you are responsible to pay for the shipping cost.
Items on SALE ARE FINAL SALE. No cancellation or return accepted. Sale items may be canceled but each item will have a $1 restocking fee.
3-7 business days.
Custom orders 3-4 weeks
Shipping is calculated based on weight and region automatically. Shipping overage $1.99 and more is always refunded back to you especially on multiple hat purchases.
If you have two separate orders please note COMBINE so I can combine your orders and refund any shipping overage.